Sunday, August 12, 2007

It's survey time again!

Last August, the Virtual Assistance Chamber of Commerce conducted its first annual survey of the Virtual Assistant profession. Over 3,000 Virtual Assistants worldwide, primarily from the United States, Canada, United Kingdom and Australia were personally invited to participate, and the response was tremendous!

The survey yielded over 71 pages of data--it's the best representative cross-section taken and most in-depth, comprehensive information available in the industry today. AND... everyone who participates gets a FREE copy of the survey results. You don't even need to be a member!
Participation is completely anonymous to ensure the highest level of participation and the most candid, forthright responses. The survey is open to anyone who:

-self-identifies as a Virtual Assistant;
-has an open practice (not closed or in planning stages);
-has at least 5 years secretary/administrative assistant experience of some form;
-works for themselves and is not a member of a virtual staffing agency;
-and offers primarily services that are administrative in nature.

There are 97 multiple-choice questions in the survey, and three optional free-form questions. The survey is very fast-paced, should only take you 20-30 minutes tops to complete. Survey sections include:

Individual Demographics
General Business Demographics
Experience & Credentials
Clients/Target Markets
Hours
Pricing
Employees & Subcontractors
Services
Marketing
Training & Continuing Education
Success, Profitability & Entrepreneurship
Industry Organizations
Industry Training Programs
Professional Standards & Ethics
Be part of history! And don't forget to tell your colleagues!

The VACOC is contacted constantly by the media for information on Virtual Assistance. The information collected by our survey has been absolutely instrumental in creating more awareness about the Virtual Assistant profession, getting more accurate articles written about the Virtual Assistant industry, and creating a more informed, better educated marketplace--all of which helps YOU get more clients.

By participating in this survey you become part of that history and play an instrumental role in helping us make Virtual Assistance a household term. Visit the survey page here at http://www.virtualassistantnetworking.com/survey.htm.

The more Virtual Assistants participate, the better results and exposure for the Virtual Assistant industry overall!

Let your opinion count !

Wednesday, August 1, 2007

Amazon.com

And my worst experience….I tried to purchase an Apple Mac Pro with some additional software on July 29. The order was confirmed – GREAT!!

Next day we receive a message that Amazon is having” difficulty “processing our card of course only for the notebook NOT the software, which was actually charged and shipped…Hmmmm It’s impossible seeing the amount of money which is in the account but hey let us call in any event. Therefore, we did. The bank confirmed us that the amount was already authorized to Amazon not to worry seeing that there are enough funds available.
So me, naïve as I am try to communicate the very same to Amazon …and guess what??
Getting the same message – unable to process your card try again ...and as an “Idiot” I did and I have to admit a few times…NEVER EVER DO THAT!!!! Amazon will Block all YOUR funds!!!

Who would have thought that Amazon.com puts a hold on all our funds??? I actually cancelled the order yesterday, just to learn today that the item is only available now for an additional $500.00 .. Not only did Amazon put a total stop on my credit card in charging it several times BUT they are not even decent enough to tell me that the problem lies not in any missing funds but in their inability to provide you with the item ordered.

Update: After a few more calls and e-mails our funds are released this morning despite their previous info that this is NOT possible within a day :)