Wednesday, August 1, 2007

Amazon.com

And my worst experience….I tried to purchase an Apple Mac Pro with some additional software on July 29. The order was confirmed – GREAT!!

Next day we receive a message that Amazon is having” difficulty “processing our card of course only for the notebook NOT the software, which was actually charged and shipped…Hmmmm It’s impossible seeing the amount of money which is in the account but hey let us call in any event. Therefore, we did. The bank confirmed us that the amount was already authorized to Amazon not to worry seeing that there are enough funds available.
So me, naïve as I am try to communicate the very same to Amazon …and guess what??
Getting the same message – unable to process your card try again ...and as an “Idiot” I did and I have to admit a few times…NEVER EVER DO THAT!!!! Amazon will Block all YOUR funds!!!

Who would have thought that Amazon.com puts a hold on all our funds??? I actually cancelled the order yesterday, just to learn today that the item is only available now for an additional $500.00 .. Not only did Amazon put a total stop on my credit card in charging it several times BUT they are not even decent enough to tell me that the problem lies not in any missing funds but in their inability to provide you with the item ordered.

Update: After a few more calls and e-mails our funds are released this morning despite their previous info that this is NOT possible within a day :)

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